Sarthvaha Globalbiz

Effective Date:28/05/2026

Sarthvaha Globalbiz Private Limited (“Company”, “we”, “us”, or “our”) operates the website svglobalbiz.com. We act as a Data Fiduciary under the Indian Digital Personal Data Protection (DPDP) Act, 2023, and as a Data Controller under the European Union General Data Protection Regulation (GDPR) where applicable. This policy details how we collect, process, and protect your commercial and personal information during international trade.

Data Collection

  • Information You Provide: Business names, contact persons, corporate email addresses, phone/WhatsApp numbers, billing addresses, shipping addresses, and tax identifiers (GSTIN, Import-Export Code, or local corporate tax IDs).
  • Automated Data: IP addresses, browser types, operating systems, and website browsing patterns collected via necessary and analytics cookies.

Purpose and Legal Basis of Processing

  • To execute international trade inquiries, issue proforma invoices, and fulfill export-import contracts.
  • To comply with statutory legal obligations under the Indian Customs Act, 1962, and the Foreign Exchange Management Act (FEMA), 1999.
  • To communicate logistics updates, freight bookings, and container tracking details.

Data Sharing and Transborder Transfers

  • We share data exclusively with authorized third-party service providers, including customs brokers, shipping lines, air freight operators, and banking institutions.
  • We do not sell, trade, or lease commercial user data to marketing agencies.
  • Cross-border data transfers are carried out strictly in compliance with Section 11 of the DPDP Act, 2023, and Chapter V of the GDPR.

Data Retention and Security

  • We retain your business data for a mandatory period of 5 years to comply with Indian corporate, tax, and customs record-keeping regulations.
  • We employ industry-standard electronic, administrative, and physical security measures to safeguard against unauthorized access, alteration, or data breaches.

Rights of the Data Principal

You possess the right to access your data, request rectification of inaccurate data, withdraw your consent, or request data erasure (subject to statutory retention exemptions). To exercise these rights, contact our Data Protection Officer at contact@svglobalbiz.com .