Sarthvaha Globalbiz

Corporate Disclosure (Companies Act, 2013)

In compliance with Section 12 of the Indian Companies Act, 2013, read alongside relevant corporate administration rules, the official identity details of the company are published below:

  • Full Corporate Name: Sarthvaha Globalbiz Private Limited
  • Corporate Identity Number (CIN): U46909MR2026PTC475227
  • Registered Office Address: Disha Sanskruti, Silk City, Chhatrapati Sambhajinagar (formerly Aurangabad) – 431 001, Maharashtra, INDIA
  • Official Telephone / WhatsApp Number: +91 9049042406
  • Official Corporate Email ID: contact@svglobalbiz.com 
  • Designated Grievance/Compliance Officer: Compliance Officer
  • Grievance Redressal Contact Email: contact@svglobalbiz.com 

Shipping, Return, and Refund Policy

This policy governs B2B digital trade interactions and aligns with the Consumer Protection (E-Commerce) Rules, 2020 and the Foreign Exchange Management Act (FEMA), 1999 guidelines for cross-border commercial transactions.

Shipping, Freight, and Export Logistics

  • Trade Terms: All global shipments are governed by the specific Incoterms (e.g., FOB, CIF, CFR, Ex-Works) formally agreed upon in the signed proforma invoice or sales contract.
  • Fulfillment and Execution: Estimated shipping dates are subject to sea or air carrier schedules, container availability, and customs clearance timelines at the port of loading.
  • Consignment Tracking: Upon dispatch from the port of loading, the company will upload or share the formal Bill of Lading (B/L) or Airway Bill (AWB) along with standard export invoices and packing lists.

Product Specification and Returns

  • Quality Standard Adherence: Goods are exported based strictly on the technical specification sheets, product grading, or pre-shipment inspection certificates (e.g., SGS, Intertek) agreed upon prior to production.
  • Defect Filing Window: Any claims regarding shipping discrepancies, manufacturing defects, or deviations from standard specifications must be formally filed in writing within 14 days of the cargo arriving at the port of destination.
  • Verification Process: Return claims will only be evaluated upon submission of clear photographic evidence, batch numbers, and an independent survey report issued by a certified international cargo inspection agency.

Refund Protocols and Capital Repatriation

  • Regulatory Compliance: All cross-border commercial cancellations, adjustments, and refunds are strictly bound by the master circulars of the Reserve Bank of India (RBI) regarding the repatriation of foreign exchange.
  • Processing Timeline: Approved commercial refunds will be processed and initiated within 14 business days from the formal confirmation of the claim.
  • Refund Channels: Refunds will be credited exclusively back to the original overseas bank account or financial channel (Irrevocable Letter of Credit or Telegraphic Transfer) from which the advance payment originated.
  • Exclusions: Custom-formulated product batches, perishable agro-commodities, or goods that suffer deterioration due to transit delays outside our control are completely excluded from return or refund claims.

Disclaimer Policy

Informational Purpose Only

  • The product details, commodity descriptions, packaging options, and trade charts published on this website are for general informational purposes only.
  • Market values of export commodities, shipping freight rates, and international currency conversions fluctuate daily; all final pricing requires a formal, written quotation from our sales division.

Regulatory and Technical Disclaimers

  • Sarthvaha Globalbiz Private Limited makes no implied or explicit warranties regarding the absolute import eligibility of listed goods in the destination country.
  • It is the sole responsibility of the international buyer to verify their local import quotas, custom duty rates, biosecurity approvals, and country-specific labeling compliance requirements before placing an order.

Third-Party Infrastructure and Links

  • This website may contain hyperlinks directing users to external portals, such as government trade sites, customs portals, or third-party logistics tracking channels.
  • We do not supervise, validate, or assume any legal liability for the content, privacy updates, or computational accuracy of external third-party web platforms.